What you share on the ALTEZZA online shop, remains in our database. The security of your personal information is important to us. ALTEZZA SHOES, S.L.U. does not share your personal information with external companies for marketing purposes or any other that has nothing to do with the transport of goods and the security of your data, both during payment and shipping.

The information we collect is used only by ALTEZZA SHOES, S.L.U. In some cases, some information may be transferred to some of our departments, but we always keep strict security procedures for the storage and disclosure of data in order to prevent any unauthorized access to them, in accordance with the Article 9 of Law 15 /1999 of December 13, Protection of Personal Data in force in Spain. We are committed to providing appropriate security controls to protect your personal data from any foreseeable risk. In some cases, we may need to hire other companies to provide a better service. And in some of these cases, we may need to share the necessary information to place online orders for ALTEZZA. For example, to deliver your purchase, the carrier must know your name and address to bring you the ordered products. These companies are strictly controlled by us in order to ensure that customer data is always protected.

Changing your personal information.

If you want to update your contact information, remove your name from our mailing list or if you have any questions regarding the privacy policy of www.altezza.es or your personal information, do not hesitate to contact us. You can contact us via email on info@altezza.es or write a letter to us:


Av. Zaragoza 41, 1

26540 Alfaro, La Rioja




Pursuant to Act 15/1999, passed on 13th de December on Personal Data Protection and Act 34/2002 on Information Society Services, ALTEZZA SHOES, S.L.U., with VAT number B26531764 registered on Mercantile Registry of La Rioja (Spain) informs and notifies all website users regarding their Privacy Policy on Personal Data.


ALTEZZA SHOES, S.L.U. assumes all liability regarding use of www.altezza.es, pursuant to the Personal Data Protection Act, and ensure that we have adopted all required technical and organisational security measures in order to protect data confidentiality and integrity pursuant to Act 15/1999, passed on 13th de December on Personal Data Protection in addition to the Royal Decree 1720/2007, passed on 21st December, approving the regulations governing Act 15/1999, passed on 13th de December on Personal Data Protection.


The purpose of this website is not the collection of personal details. Access and usage of this website does not imply the communication of personal details, however, if users should wish to make a purchase, they will have to fill out or complete the questionnaires or electronic forms shown in the website.

Upon completing the questionnaires and sending their details, users authorise and willingly consent to the treatment of their personal details, which are willingly provided by the website user. In this way, users expressly accept and consent that the details already provided or that may be provided in the future may be subject to treatment within a personal details file.

Within those electronic forms where personal details are collected, there may be specifically designated fields which shall be required and will be therefore compulsory. There shall be also other fields which are optional depending on the user’s available information.

ALTEZZA SHOES, S.L.U. will deal with all personal details provided by users of www.altezza.es with the following purposes and usage: Registration of website users, website management and administration, marketing or advertising purposes, broadcast of newsletters, news or regular website information to users, management and control of incidents, as well as statistical uses.


In conformity with data quality principles, www.altezza.es shall only store details provided by users during the required time to carry out the purposes stated in clause three of this privacy policy. Therefore, after these purposes have been accomplished, all details shall be destroyed thereby ensuring the safety and confidentiality of all stored personal details with this process.


ALTEZZA SHOES, S.L.U. informs users that we may reveal their personal details in order to comply with legal requirements or complaints affirming that the website contents are breaching any third party rights and to protect the rights, property and security of third party individuals.

We may also share any personal information provided with:

• Shipping companies in order to deliver products purchased via the website.
• Law enforcement agencies, as well as any other relevant authorities, in response to requests for collaboration with police or judicial investigations (in these cases, we shall reveal only the details that are relevant to the investigation, such as name, town, county or province, postcode, telephone number, email address, passport/foreign or national ID number and IP address). Notwithstanding the foregoing, we shall not disclose your personal information to any law enforcement agents, government representatives or any other third parties without a prior summons, court order or similar legal proceedings.


User’s acceptance to the treatment of their personal details may be withdrawn pursuant to Act 15/1999 passed on 13th December. Therefore, users are entitled to access, rectify, cancel and oppose the storage of their personal details at any time, pursuant to Act 15/1999 passed on 13th December, by sending a written communication via email on info@altezza.es or by registered post to the following address:


Av. Zaragoza 41, 1

26540 Alfaro, La Rioja


The above mentioned communication must include all user’s identification details such as a copy of their foreign or national ID card (or passport), postal address, telephone, contact name, email address and a note explaining which right they are intending to exercise and the reasons behind it.


ALTEZZA SHOES, S.L.U., in the capacity of custodian of the website files, ensures full compliance with the stipulations included in Act 15/1999, passed on 13th de December on Personal Data Protection in addition to the Royal Decree 1720/2007, passed on 21st December, approving the regulations governing Act 15/1999, passed on 13th de December on Personal Data Protection. Furthermore, it is also ensured due compliance with the stipulations included in Act 34/2002 on Information Society Services in regards to user’s information and unsolicited marketing communications or spam.

We also ensure the confidentiality of all communications exchanged with users, as well as the due and diligent treatment of all personal details provided by users.

We undertake to avoid disclosing any confidential information, as well as to avoid informing with regard to any details subject to treatment, except in cases where it is specifically required by law or when requested to do so by any relevant public authority pursuant to any applicable legal regulation.


Users shall remain fully liable for the veracity of any details provided. www.altezza.es reserves the right to refuse registration to any users who may have provided false, imprecise or inaccurate details in addition to any further legal actions that may apply. Except in cases of legal representation, no user shall be entitled to use another individual’s identity. Users may only provide personal details that belong to themselves.


Users are aware and accept the terms and conditions and privacy policy established in this website and therefore, they hereby expressly, freely and willingly consent to the automatic treatment of their personal details, which shall be included in a personal details file in conformity with the stipulations included herein. Users also consent to receive marketing communications sent by www.altezza.es to all registered users.


Notwithstanding the foregoing statements made in the previous paragraph, and pursuant to Act 34/2002, passed on 11th July on Information Society Services, express authorisation is required from users to proceed to send, either by email or any other equivalent electronic communication method, marketing information related to new website services and/or products or services provided by other companies. If user does not wish to receive marketing and advertising information, they must expressly indicate their wish in this clause by sending an email to info@altezza.es in order to state their express wish to not receive any marketing, promotional or advertising information.

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